Terms and Conditions

Quotations

Quotation – subject to availability of coaches. Note this is only a Quote and not a booking.

Driver meals (breakfast, lunch and dinner) and accommodation (single room) are for your account.

Quotation excludes all entrance fees.

Prices are subject to change without notice.

Rates include: Driver Terms_Conditions Services; Fuel; Toll fees; Passenger liability.

Quotations are valid for 30 days from date hereof.

Confirmations require deposit per above and must be in writing via email or fax.

NO SMOKING or alcohol on board.

Payment in full is required before departure of coaches.

Rates include: Driver Terms_Conditions Services; Fuel; Toll fees; Passenger liability.

Quotations are valid for 30 days from date hereof.

Confirmations

To Confirm a booking a quotation needs to be signed and faxed/emailed back to us. 40% deposit will secure your booking.

Invoices/Payments

Full amount to be paid BEFORE THE COACH DEPARTS OUR DEPOT into the following account: (and email or fax proof of payment to us)

Bank Name: FNB

Account Holder: Sun Malti Trios Trading Enterprise

Account No.: 62344799799

Branch Code: 250455

Branch Name: Parktown

Account Type: Cheque Account


Person who books the coach is liable in person for the payment thereof All required information for invoices must be supplied on confirming the coach ie. VAT number; postal address; accounts person responsible etc Preferred payment method is by Electronic Funds Transfer (EFT) Should payment be made by a cheque it needs to be paid 10 days prior to commencement to ensure clearance thereof.

Cancellations and Refunds

Cancellations must be in writing

Cancellation within seven (7) days of trip full amount will be levied

Full cancellation fee once the coach has left the depot

Refunds will be at the discretion of Sun Malti Trios management

Bank charges will be levied on refunded amounts

Coaches

Should there be any damages to our coaches due to passengers on board eg broken/torn seats; curtains off rails, broken toilet doors the person/company who booked the coach will be held liable for replacement/repair Any bodily excretions left on the coach by the passengers will be cleaned and an invoice will be sent to the person/company who booked the coach

Drivers

Driver’s meals (breakfast, lunch & dinner daily) and accommodation (single room) are for you to arrange and pay for Driver’s must also get meals whilst they are traveling on the road en-route to destination. Please advise Sun Malti Trios office where the driver’s accommodation has been booked

General

NO smoking is allowed on board

No alcohol is allowed to be consumed on board

All relevant information pertaining to the trip ie time and address of collection; destination address, name and cell number of contact person and maps must be sent to our office timeously

Sun Malti Trios is not liable for any incorrect details supplied to us by the client resulting in delays or complaints from the passengers

Extra Terms_Conditionsvices not on the itinerary will be charged accordingly

We do not collect/deliver guides unless under prior arrangement when included in the quote

If a coach has been booked for only a transfer and the coach is delayed at the pick up by more than two (2) hours a surcharge will be levied

Should there be more than one (1) pick up point and we were not advised thereof to include in quotation an extra charge will be made