Terms and Conditions
Quotations
Quotation – subject to availability of coaches. Note this is only a Quote and not a booking.
Driver meals (breakfast, lunch and dinner) and accommodation (single room) are for your account.
Quotation excludes all entrance fees.
Prices are subject to change without notice.
Rates include: Driver Terms_Conditions Services; Fuel; Toll fees; Passenger liability.
Quotations are valid for 30 days from date hereof.
Confirmations require deposit per above and must be in writing via email or fax.
NO SMOKING or alcohol on board.
Payment in full is required before departure of coaches.
Rates include: Driver Terms_Conditions Services; Fuel; Toll fees; Passenger liability.
Quotations are valid for 30 days from date hereof.
Confirmations
To Confirm a booking a quotation needs to be signed and faxed/emailed back to us. 40% deposit will secure your booking.
Invoices/Payments
Full amount to be paid BEFORE THE COACH DEPARTS OUR DEPOT into the following account: (and email or fax proof of payment to us)
Bank Name: FNB
Account Holder: Sun Malti Trios Trading Enterprise
Account No.: 62344799799
Branch Code: 250455
Branch Name: Parktown
Account Type: Cheque Account
Person who books the coach is liable in person for the payment thereof All required information for invoices must be supplied on confirming the coach ie. VAT number; postal address; accounts person responsible etc Preferred payment method is by Electronic Funds Transfer (EFT) Should payment be made by a cheque it needs to be paid 10 days prior to commencement to ensure clearance thereof.
Cancellations and Refunds
Cancellations must be in writing
Cancellation within seven (7) days of trip full amount will be levied
Full cancellation fee once the coach has left the depot
Refunds will be at the discretion of Sun Malti Trios management
Bank charges will be levied on refunded amounts
Coaches
Should there be any damages to our coaches due to passengers on board eg broken/torn seats; curtains off rails, broken toilet doors the person/company who booked the coach will be held liable for replacement/repair Any bodily excretions left on the coach by the passengers will be cleaned and an invoice will be sent to the person/company who booked the coach
Drivers
Driver’s meals (breakfast, lunch & dinner daily) and accommodation (single room) are for you to arrange and pay for Driver’s must also get meals whilst they are traveling on the road en-route to destination. Please advise Sun Malti Trios office where the driver’s accommodation has been booked
General
NO smoking is allowed on board
No alcohol is allowed to be consumed on board
All relevant information pertaining to the trip ie time and address of collection; destination address, name and cell number of contact person and maps must be sent to our office timeously
Sun Malti Trios is not liable for any incorrect details supplied to us by the client resulting in delays or complaints from the passengers
Extra Terms_Conditionsvices not on the itinerary will be charged accordingly
We do not collect/deliver guides unless under prior arrangement when included in the quote
If a coach has been booked for only a transfer and the coach is delayed at the pick up by more than two (2) hours a surcharge will be levied
Should there be more than one (1) pick up point and we were not advised thereof to include in quotation an extra charge will be made